How Call Centers are the Weakest Links in Authentication Chain

March 21, 2019

As companies increase their cybersecurity defenses, fraudsters are now targeting call centers with easily obtained and plentiful personally identifying information and they are sharing it too.

A report from TRUSTID confirms that call center professionals are being inundated with social engineering attempts from fraudsters looking to takeover customer accounts.

The results spotlighted six insights…

Complete article on securitymagazine.com


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